Abstract

Reflecting on the 30 years since the Labour Relations Act 66 of 1995 (LRA) was passed in South Africa raises important questions about the progress made in promoting fair labour practices, and the challenges that remain. The creation of the Commission for Conciliation, Mediation and Arbitration was a key achievement in making workplace relations more democratic, and providing accessible conflict resolution for both workers and employers. However, with the rapid advancements in technology, particularly the rise of artificial intelligence (AI), the following question arises: are current labour laws adapting to these swift changes? This contribution highlights some of the successes and ongoing difficulties of the LRA, by examining its role in regulating employment relations and raising critical issues: Are workers sufficiently protected in an age of automation? How might innovative approaches, such as online dispute resolution, enhance access to justice? Furthermore, how can South Africa’s labour framework remain robust and inclusive amidst technological disruptions? The conclusion is that the vision for the future should be one that balances the potential of AI with the essential need to protect workers’ rights in an ever-evolving economic landscape.