Transforming Polarisation. The Role of Mediation in Reframing Conflict Narratives
Author: Alain-Laurent Verbeke
ISSN: 1996-2193
Affiliations: Stellenbosch TPR Research Chair Holder 2025, Professor of Law, Negotiation & Mediation, KU Leuven, Tilburg University & Harvard Law School, Attorney at the Bar of Brussels
Source: Stellenbosch Law Review, Volume 36 Issue 3, 2025, p. 568-582
https://doi.org/10.47348/SLR/2025/i3a8
Abstract
In increasingly individualistic and competitive societies, we seem to have lost fluency in the language of mediation. We find it ever more difficult to listen attentively and authentically to others, and to subject our own perceptions to critical reflection. This contribution argues for the revitalisation and recentring of what may be described as organic mediation, or médiation naturelle, within contemporary social life. Its underlying aspiration is that mediation might once again be recognised as a natural and deeply human mode of communication in an increasingly polarised and adversarial world. Mediation should not be reduced to a mere technical instrument for dispute resolution; rather, it constitutes a transformative social practice, grounded in empathy, active listening and genuinely inclusive communication. The contribution proceeds in three steps. First, it examines several foundational characteristics of mediation (part 1). Building on this framework, it then considers mediation as a linguistic and cognitive skill set (part 2) capable of enabling dialogue that moves beyond the stalemates currently affecting both our public and private spheres. However, before this language can be meaningfully learned and practised in a true dialogue, a crucial precondition must be met: the creation of an environment in which it can genuinely be spoken (part 3). It is here that mediation ultimately reveals itself as a philosophy of being grounded in compassion. As a profound acknowledgment of our shared humanity, compassion may enable us to transcend the boundaries that perpetuate conflict and polarisation.